What shipping service do you use to mail my ties back?
We use United States Postal Service First Class or Priority Mail to ship your ties back to you. We can arrange to have your ties messengered to you if you are in NYC and you select same-day messenger – that service is done by UberRUSH.
Explain loop labels and what happens to them.
Loop labels are the branded loop that hold the skinny end of the tie in tact when you wear it. This is a case-by-case procedure. If it's missing, we will replace it. Wherever possible, we try to use the original label in the original spot.