• Fan Mail Feels Good: Britt M. in NYC
  • Air Tailor Team
Fan Mail Feels Good: Britt M. in NYC

Our team is tucked away in our little Brooklyn studio tailoring, designing and making ties all day. Sometimes it's nice to take a break from the hand-stitching and hear from our customers. Yesterday, we received this email in our inbox from a custom tie customer, Britt, who lives here in NYC. Take a read:


Thank you so much for helping me create the most amazing custom tie for my boyfriend's birthday!

I am so glad that after searching needlessly for hours on the internet for a gift idea that was not only creative and unique, but thoughtful as well, I came upon your website via Pinterest!

Connecting with someone using the live chat feature on your site was a massive help! It was so great to actually speak to a real, knowledgable person, who really cares about what they were doing and in turn, was able to help me each step of the way in producing a very unique gift for my boyfriend.

You guys were very thorough in every detail, from taking the time to understand what I was looking for, and then helping me select the perfect design & style of fabric, to what the cost would be and helping me keep the tie within my budget.

Not only that, but you were able to make my tie in a timely manner. It arrived beautifully packaged and in plenty of time for my boyfriend's birthday!

Everything about the tie is absolutely beautiful, the size and stitching and even the way the pattern of the fabric was perfectly laid. You can tell that a lot of passion went into creating this single tie, and it is shown by the amounts of compliments received since getting it!

Thank you so much, again! I really could not have imagined a better present to give to someone and you guys were stellar to work with!

Kind Regards,
Britt M.

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  • Air Tailor Team

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